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DPDP Act Compliant
Privacy Policy
Your data is yours. Here is exactly how we collect, use, and protect it.
Last updated: March 27, 2026
1. Who We Are
Automate with Priya is an enterprise L&D consulting practice operated by Vishnu Priya ("we," "us," or "our"), headquartered in India. We provide AI-powered consulting services, digital products, and learning transformation solutions for enterprise L&D teams.
Contact: automatewithpriya@gmail.com
Website: https://automatewithpriya.com
2. Data We Collect
We collect only the data necessary to deliver our services. This includes:
Information you provide directly:
- Email address (newsletter signup, service inquiries)
- Name and professional role (service questionnaires)
- Organisation details (for service delivery context)
- Payment confirmation details (UPI transaction references)
- Responses to service-specific questionnaires (Audit, Blueprint, etc.)
Information collected automatically:
- Basic analytics data (page views, session duration) via privacy-respecting analytics
- Device type and browser information for website optimization
Information we do NOT collect:
- Bank account or credit card numbers (payments are via UPI — we only receive transaction confirmations)
- Aadhaar, PAN, or government identity numbers
- Biometric data
- Data from minors (our services are for professionals only)
3. How We Use Your Data
Your data is used exclusively for the following purposes:
- Service delivery: Processing questionnaire responses to create your Audit, Blueprint, Framework, or other deliverables
- Communication: Sending service updates, deliverable notifications, and follow-ups via email or WhatsApp
- Newsletter: Sending weekly AI and L&D insights (only if you explicitly subscribe)
- Service improvement: Understanding which services are most valuable to improve our offerings
- Legal compliance: Meeting our obligations under applicable Indian law
We never sell, rent, or trade your personal data to third parties. Period.
4. DPDP Act Compliance
We are committed to full compliance with India's Digital Personal Data Protection (DPDP) Act, 2023. Specifically:
- Lawful purpose: We process data only for purposes you have consented to or that are necessary for service delivery
- Data minimisation: We collect only the minimum data required for each service
- Storage limitation: Service questionnaire data is retained only for the duration needed to deliver and support the service
- Consent: You can withdraw consent for newsletter communications at any time via the unsubscribe link
- Right to access: You may request a copy of all personal data we hold about you
- Right to correction: You may request correction of inaccurate data
- Right to erasure: You may request deletion of your personal data, subject to legal retention requirements
- Grievance redressal: Contact us at automatewithpriya@gmail.com for any data protection concerns. We will respond within 72 hours.
5. Third-Party Services
We use the following third-party services to operate our platform:
Supabase — Authentication & database (email, session data)
Resend — Transactional email delivery (email address)
Vercel — Website hosting (anonymous analytics)
WhatsApp Business — Client communication (phone number, messages)
UPI (via QR) — Payment processing (transaction reference only)
Each third-party service has its own privacy policy. We select partners who maintain enterprise-grade security and data protection standards.
6. Data Security
We implement industry-standard security measures to protect your data:
- All data transmission is encrypted via HTTPS/TLS
- Database access is restricted via Row-Level Security (RLS) policies
- Service role keys and API credentials are never exposed in client-side code
- Questionnaire responses are stored in encrypted databases with access controls
- Regular security reviews of our codebase and infrastructure
No system is 100% secure, but we take reasonable and appropriate measures to protect your information.
8. Data Retention
- Newsletter subscribers: Data retained until you unsubscribe
- Service clients: Questionnaire data retained for 12 months after service delivery to support follow-up and upgrade paths, then deleted
- Payment references: Retained for 7 years as required by Indian tax law
- Website analytics: Aggregated, anonymised data retained indefinitely
9. Your Rights
You have the right to:
1. Access your personal data we hold
2. Correct inaccurate personal data
3. Delete your personal data (right to erasure)
4. Withdraw consent for processing (e.g., unsubscribe from newsletter)
5. Lodge a complaint with the Data Protection Board of India
To exercise any of these rights, email: automatewithpriya@gmail.com
We will respond to all requests within 72 hours and complete actions within 30 days.
10. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email to active clients and subscribers. The "Last Updated" date at the top of this page indicates when the policy was last revised.
Questions About Your Data?
We take data protection seriously. If you have any questions, concerns, or requests regarding your personal data, we are here to help.
Contact Our Data Protection Team →